Job Vacancy – Westminster Helpdesk Administrator

Posted on February 07, 2018

34 W1172 H1172

The Army Cadet Force Association (ACFA) is seeking a Westminster Helpdesk Administrator, working for Cadets Branch, Headquarters Regional Command in Aldershot, Hampshire.

Westminster is the management information system for the Army Cadet Force, Sea Cadet Corps and Combined Cadet Force. 

The system provides a variety of safety and administrative functions to enable the Cadet Forces to ensure training is carried out effectively and safely, as well as acting as the repository for all Cadet and Cadet Force Adult Volunteer personal data and qualifications.

The Help desk administrator is responsible for the day to day tasks of answering queries via telephone, email, through the use of a CRM tool, all administration duties as tasked by the line manager for all adult volunteers, CTTs, Brigade staff, RFCA staff, ACFA staff, and CCF school staff.

Commencing by the end of April 2018, the position is for two years and will consist of a 40 hour working week. 

A full job description and application form can be downloaded below: 

Job description

Application form

Applications should be submitted to Martin Meek, HR Coordinator, by email to: 

Closing date: Midnight Sunday 4 March 2018

Interviews will take place in Aldershot w/c Monday 12 March 2018.